LINAK Privacy Policy

Please read our Privacy Policy carefully. By continuing to use our services, it is assumed that you accept the terms and conditions of our Privacy Policy.

Thank you for spending time on reading our Privacy Policy. With this policy we will explain what, how, and why we collect information when you communicate with us, use our services, or visit our website. We also describe the specific ways we use and disclose the information. We fully respect all wishes for confidentiality of personal data that is disclosed to us and we are aware of the need for appropriate protection and management of any personal data we receive. We will never sell information about you and other users. 

Who are we? 
The LINAK Group is an international company engaged in designing and manufacturing electric linear actuator systems. LINAK A/S is based in Guderup Denmark and is represented in several countries all over the world through either subsidiaries or distributors. You may find a list of the LINAK group of companies here: LINAK subsidiaries and distributors worldwide.  

The website is controlled by LINAK A/S, unless it identifies in its terms or otherwise that it is controlled by another LINAK entity. 

What personal data do we collect from you? 
LINAK collects personally identifiable information such as names, addresses, email addresses, phone number (if provided), IP address, and the interest you have in our products. These types of data are only collected when you provide such data voluntarily to us and/or when you have given your consent. 

We may collect other types of data in various ways: LINAK records information submitted via the contact form on the webpages for the purpose of processing your comments, questions or suggestions or when you subscribe to our newsletters. 

We automatically collect data about your visits to and usage of our website. The personal data may include your IP address, operating system, browser ID, browsing activity and other data on how you interacted with our website. 

We kindly ask you not to send us any sensitive personal data such as information related to racial or ethnic origin, political opinions, religion or other belief, health, biometric or genetic characteristics, criminal background or trade union membership. 

Our business and related services as well as the webpages are not intended or designed to attract children at the age of 18 years or younger. 
 

How we may use your personal data:

Your data may be processed for the following purposes: 

  • to contact you regarding sales, services 
  • to provide the services and newsletters requested, 
  • to carry out surveys about how to improve our service to you,
  • to improve our services, and 
  • for other purposes directly requested by you.

We process data collected by cookies in order to i) operate, improve and optimise the performance and user experience of the website and its services, ii) perform customer and user analyses and segmentation in order to improve our understanding of our users, and provide better and tailored services to users, and iii) make statistics. 

For more information about cookies, please read our Cookie Policy which you will find on our website. 
  

With whom do we share your personal data:

LINAK may disclose your personal information internally to any LINAK group company for the use and purposes listed above. The reason is that we aim at giving you the best service. 

We may also disclose your personal information to third parties, when we:

  • Use third party entities for the hosting of our website and other services; 
  • Use an external email marketing system to handle newsletters on different marketing and sales topics;
  • Use third parties in events for which you register to facilitate your participation in such events; 
  • Use a CRM system to manage personal data on relations with whom we have been communicating either via email, phone or in person; 
  • Process orders in our ERP system by use of a minimum of your personal data;
  • Use an external customer experiences system to collect feedback on how LINAK performs; and when we are obliged to disclose your personal data under applicable law and regulation, which may include laws outside your country of residence.

LINAK uses data processors and your personal data may then be transferred to and stored by third party specialists engaged by LINAK. Third party processors and LINAK will cooperate in the provision of the content and services you request, while safeguarding that the confidentiality of your data and taking the necessary technical and organisational measures. LINAK regularly adapts its safety precautions to ongoing technical developments.

For information about our use of Google Analytics, Google Tag Manager, reCAPTCHA, YouTube, and Vimeo, please see here: 

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of your use of the website. 

The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. You can prevent the storage of cookies through a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data that is generated by the cookie and related to your use of the website (including your IP address), as well as the processing of this data by Google, by downloading the browser plugin

Google Tag Manager is a solution operated by Google that allows marketed website tags to be managed using an interface. The Tag Manager tool itself (which implements the tags) is a cookie-less domain and does not register personal data. 

The tool causes other tags to be activated which may, for their part, register data under certain circumstances. Google Tag Manager does not access this information. If recording has been deactivated on domain or cookie level, this setting will remain in place for all tracking tags implemented with Google Tag Manager. We may ask for your permission to give certain product data (e.g. your account information) to other Google products in order to activate certain functions, e.g. to simplify the addition of new conversion tracking tags for AdWords. Also, our developers may check information on product usage from time to time, in order to further optimise the product. However, we will never send such data to other Google products without your explicit permission. Further information can be found in the terms of use for this product: https://www.google.com/intl/de/tagmanager/use-policy.html

We use the reCAPTCHA service provided by Google to protect your submissions via internet submission forms on this site. This plugin checks if you are a person in order to prevent certain website functions from being (ab)used by spam bots.

This plugin query includes the sending of the IP address and possibly other data required by Google for the Google reCAPTCHA service. For this purpose, your input will be communicated to and used by Google. However, if your IP address is previously truncated by Google within member states of the European Union or in other states that are party to the agreement on the European Economic Area and is, as such, anonymised. Only in exceptional cases is a full IP address transmitted to a Google server in the United States and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address provided by reCAPTCHA from your browser shall not be merged with any other data from Google. 

This data collection is subject to the data protection regulations of Google. For more information about Google privacy policy, please visit: https://policies.google.com/privacy 

By using the reCAPTCHA service, you consent to the processing of data about you by Google in the manner and for the purposes set out above. 

We use embedded YouTube videos in enhanced privacy mode. YouTube is a service of Google.
YouTube provides an enhanced privacy mode, which ensures that YouTube does not store cookies with personally identifiable information on your computer. Read more about enchanced privacy mode here

When visiting the website and the embedding videos, the IP address is transmitted. This cannot be assigned unless you have logged in or are permanently logged into YouTube or another Google service before viewing the page. Once you start playing an embedded video by clicking on it, the enhanced data protection mode on your computer will only save cookies to YouTube that do not contain personally identifiable information. These cookies can be blocked by appropriate browser settings and extensions. Source: YouTube "Enable advanced privacy mode for embedded videos".

For more information on integrating YouTube videos, please visit the YouTube Information page: https://support.google.com/youtube/answer/171780?hl=en

We also use Vimeo video player, and the Vimeo embeddable video player uses first-party cookies that are essential to the video player experience. More info about Vimeo, please click here

For how long we store your data:

LINAK will keep your personal data only for as long as reasonably necessary for the purpose for which it was collected. LINAK may have to store data in order to comply with a legal retention requirement. We may keep data in an anonymised form for statistical purposes as opposed to deleting your data.

 
Your data rights: 

You may opt out from receiving marketing related emails from us at any given time. You must use the unsubscribe link in the marketing material. We will comply with your request immediately thereafter.  

If you have comments or questions related to our handling of your personal data or if you want to access, update, change, or delete any of your personal data, you can contact us by using the link LINAK, or by sending an email to dataprivacy@linak.com.

Our postal address is
LINAK A/S
Smedevænget 8, Guderup
6430 Nordborg
Denmark 
Company Registration Number 66365328

If you are of the opinion that we process or have processed your personal data unlawfully, you may lodge a complaint to the Danish Data Protection Supervisory Authority, Borgergade 28, 5., DK - 1300 Copenhagen K (Datatilsynet) or the supervisory authority of your country of nationality. 

Changes

We may change this Privacy Policy from time to time. All updates and amendments will be uploaded to the Websites.

Last updated: July 4, 2018