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Customer Orientation

Listening to our customers and understanding their needs is key to developing truly innovative solutions. LINAK wants to be wherever our customers are.

Our subsidiaries understand the local culture, speak the language, and are close to our customers in order to serve them in the best possible way.

Customer intimacy forms one of the four cornerstones in our overall strategy. We will put the customer at the forefront of everything we do, and think ”customer value creation” into all our processes and solutions.



At LINAK, we strive to be more than a supplier. As a partner, we help our customers not only with improving their products and solutions, but with their goals and their aspirations. Whether that be in helping them acquire the necessary certifications or create a more transparent supply chain, we are here to support their strategy and work together to build a better future for their customers and our planet.


LINAK employees

Magnus Conradsen, president of the North and South American LINAK subsidiary.

At LINAK U.S., we support many different types of customers in many different industries. They could be small tech startups to massive global companies, and each of them could have their own unique goals and strategy around sustainability. It’s our job to make sure they have everything they need to reach their goals and ensure their customers are confident in their products. From knowing where their parts and components come from to the quality and efficiency of the processes used to make them, we have the knowledge and experience to help them build that trust.

Magnus Conradsen, president of the North and South American LINAK subsidiary.
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